Privacy Policy

Hit-Point Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of customer privacy and handles customer's personal information on the Company's website and applications (hereinafter referred to as "Company Apps") in accordance with applicable personal information protection laws and the following Privacy Policy (hereinafter referred to as "this Policy").

■ Acquisition of User Information

The Company may acquire information about customers in the following cases:

  1. When customers purchase or use Company Apps.
  2. When customers browse the Company's website.
  3. When responding to inquiries related to Company Apps.
  4. Additionally, the Company may acquire information that customers have consented to provide to third parties, including personal information posted or published on social networking services such as X, Facebook, Instagram, and platforms provided by third parties.

■ Purpose of User Information Usage

The Company will use the collected personal information for the following purposes:

  1. To store data for the continued use of Company Apps.
  2. To respond to inquiries and provide information related to Company Apps.
  3. To address any violations of the Company's terms, guidelines, policies, etc. (hereinafter referred to as "Terms and Conditions").
  4. For the development, improvement, and quality enhancement of the Company's apps and services.
  5. To create various statistical and analytical materials.

■ Prohibition of Disclosure and Provision of Personal Information to Third Parties

The Company will appropriately manage the personal information entrusted by customers and will not disclose personal information to third parties (including individuals outside of Japan), except in cases falling under one of the following conditions:

  1. When the customer gives consent.
  2. When disclosure is necessary to business partners to provide services requested by the customer.
  3. When disclosure is required by law.
  4. When personal information is provided as part of a business transfer due to mergers or other reasons.
  5. When the Company entrusts the handling of all or part of personal information within the scope necessary for achieving the intended purpose of use.

■ Disclosure, Modification, and Deletion of Personal Information

The Company will promptly respond to requests for the disclosure, modification, deletion, or suspension of use of personal information based on the provisions of the Personal Information Protection Act when requested by the customer, provided that the request is confirmed to be from the customer himself or herself and is deemed appropriate by the Company. In cases where the requested personal information does not exist, the Company will notify the customer accordingly.
However, this does not apply when the Company is not obligated to disclose information under the Personal Information Protection Act or other applicable laws. Please note that there may be a fee for disclosure of personal information, so kindly be aware of this in advance.

■ Contact Information

If you have any inquiries regarding the contents of this Policy, requests for the disclosure of personal information, opinions or questions about the handling of personal information in Company Apps, please contact us at the following email address.

    Hit-Point Co.,Ltd.
    post number 451-0042
    1-7-2 Nagono, Nishi Ward, Nagoya City, Aichi Prefecture
    Esuteitasu N1
    *Please note that support is only available through email.

Privacy Policy Changes

The Company complies with applicable Japanese laws and regulations regarding the personal information it holds and makes efforts to periodically review and improve the content of this Policy.
The revised Policy will take effect from the time it is posted on the website, and by using Company Apps after the changes to this Policy, customers are considered to have agreed to the modified Policy.
However, in cases where changes to this Policy require user consent under the law, the revised Policy will only apply to users who have agreed to the changes in accordance with the Company's specified method.

Effective as of October 20, 2023